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INTEGRATION SERVICES

Custom Integration Services to Accelerate Your IT Projects

Our integration services offer a high degree of reliability and flexibility tailored to your unique requirements. Our services include hardware testing, rack and stack, custom assembly and upgrades, operating system and/or application image loading and pre-configuration, Installations Moves Adds or Changes support services and asset management services. We can assist customers by maintaining a meticulous inventory of their technology, asset tagging, and proactively tracking licenses, expiries, warranties and service calls on an ongoing basis.

Using our large capacity facilities and various tools designed specifically for integration activities, our experienced certified technicians are capable of integrating thousands of systems per day, thus capable of supporting any large-scale server or workstation rollout. In addition, the facilities used for integration activities are also equipped with large warehouses and secure storage spaces that can prove to be a valuable option for a customer wishing to receive its ready-to-use equipment in phases.

What we offer:

  • Application Image Loading
  • Asset Management, Tagging & Labelling
  • IT Hardware Testing
  • Large-Scale Rack & Stack
  • Custom Assembly & Upgrades
  • ERP Integrated Real-Time Progress Tracking
  • Green Environment (RoHS/WEEE compliant)
  • ISO 9001 & ISO 14001 Compliant

Simplify your IT Equipment Deployments with Technovainfo Integration Services

Reduce Integration & Deployment Time

We ensure that your systems and racks are assembled, shipped and deployed on schedule.

Asset Management, Tagging & Labelling

We take care of your asset management and inventory stocking for PLM.

Real-Time Progress Tracking

Track your assets in real-time with your customized and secure ERP integrated web portal.

Quality & Reliability

Thoroughly tested at each step and every level. Our processes and management systems are compliant with ISO 9001 and ISO 14001.

IT Maintenance Services

Global Certified Hardware Support Services

As part of its after-sales support, Technovainfo offers a wide diversity of technical hardware support services to increase the availability of your IT infrastructure. Our services include depot repair services, ad hoc repair services, contract-based service agreements and on-site services.

With available on-site technicians that are fully certified by all of the major software and hardware vendors, you can feel at ease knowing that your IT equipment will be supported throughout its lifecycle. In addition, with state-of-the-art allowed service centers that are accredited by the leading manufacturers to provide comprehensive warranty and non-warranty maintenance support which maintain a huge replacement parts inventory within adjacent dedicated secure storage spaces, we can effectively decrease the resolution times and increase the uptime of your critical and non-critical IT infrastructure.

What we offer:

  • Global Service Network & Spare Parts Inventory
  • Certified On-Site Repair, Depot Repair & Ad Hoc Repair Services
  • Contract-Based Service Agreements
  • Dedicated Customer Web Portals
  • Response Times in as Short as 1 Hour
  • ISO 9001 & ISO 14001 Compliant

Support You Need When You Require It Most

On-Site Certified Technicians

Our hardware support technicians are certified by all of our major hardware vendors and are ready to respond.

SLA-Backed Response Times

The combination of on-site service technicians and our large inventory of spare parts render us capable of providing SLA-backed response times as fast as 15 minutes.

Large Global Inventory of Spare Parts

Store and manage your spare parts inventory for your systems to further minimize resolution time in the event of a hardware malfunction.

Maximum Business Uptime

We can mitigate the risk of downtime linked to hardware malfunctions and maximize the availability of your IT infrastructure.

IT Asset Disposition

Minimize Your ITAD Risk and Maximize Your Budget

Technovainfo offers secure and certified IT asset disposition (ITAD). Let our experience ITAD team help simplify the process so you can increase the value of your IT equipment and put money back into your IT budget. From guaranteed data destruction to serialized tracking to asset remarketing, Technovainfo will customize its ITAD services to meet your business requirements.

What we offer:

  • Secure Logistics & Data Destruction
  • Hardware Testing & Sanitization
  • IT Asset Remarketing & Certified Recycling
  • Inventory Stocking & Asset Reporting

Technovainfo IT Asset Disposition Services

Data Destruction

Protect your sensitive information. Technovainfo ensures all memory storage moduless and hard drives are completely erased or destroyed.

Certified Recycling

Technovainfo is e-waste certified, and follows the strictest guidelines including a no-landfill policy. Our entire recycling process is audited.

IT Asset Remarketing

Generate a new revenue stream while maintaining information privacy for your laptops, servers, desktops, and other devices.

Secure Logistics

Feel at ease. We offer peace of mind with secure transportation, warehousing, and processing of your obsolete IT hardware.

Technovainfo Recycling Program

Technovainfo’s comprehensive recycling program accepts rechargeable batteries and outdated IT hardware for recycling and disposal. We work with multiple recycling companies to ensure that all salvageable components and metals are reused and recycled in an effort to continue the advancement of green initiatives.

There is no fee associated with our standard recycling program. If you require additional services such as certificate of destruction or the physical destruction of a component, then service charges will apply. Contact Technovainfo with your equipment list and a description of your requirements. We will prepare a quote and return it to you along with the terms and conditions associated with the services you need. To begin the process, simply send a purchase order to us accompanied by a detailed list of all the items to be recycled or destroyed. Send your securely packed shipment (FOB Tempe or FOB Montreal) to one of our depot locations.

Your Technovainfo account executive will be pleased to prepare a quote for you. If you do not know the name of your account executive or are a new Technovainfo customer, please contact us and a representative will contact you in next 24 hours.

Battery End-of-life Disposal Program

Overview

At Technovainfo, we prioritize environmentally responsible practices, exemplifying our commitment through a strategic partnership with the program. This collaboration facilitates the seamless recycling of batteries associated with CIARA products, encompassing lithium-ion batteries found in laptops and lead-acid batteries present in uninterruptible power supplies, within Europe.

Our customers can conveniently recycle rechargeable batteries at any expansive network of over 30,000 drop-off locations throughout Europe without incurring costs. This initiative aligns with our dedication to promoting a sustainable and eco-friendly future. By participating in this program, you actively contribute to responsibly disposing of used batteries, fostering a cleaner and greener environment.

Under Warranty CIARA Laptop Battery Replacement

Should you find the need to replace your CIARA laptop battery, rest assured that all notebook batteries are replaceable. For assistance with this matter, please reach out to our support team at support@technovainfo.co.uk

We are dedicated to ensuring the seamless functionality of your devices and are readily available to address any inquiries or concerns you may have.

Out of Warranty CIARA Laptop Battery Replacement Program

At present, CIARA Laptops offer battery replacements without any associated fees. For comprehensive details regarding this program, including information about covered products and the process to avail of this service, please reach out to our support team at support@technovainfo.co.uk

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